551 Chatham Street
Victoria BC V8T 1E1
Fax: 1-250-388-5502
doulaprogram@bcaafc.com
These steps will help ensure a seamless digital application process, with both parties receiving confirmation that the application has been submitted and an approval timeline post-submission of approximately two weeks.
Begin by entering your name and email address, along with your doula’s name and email address at the same time.
Ensure these fields are entered correctly, as a single copy of the application will be sent to both your email and your doula’s email simultaneously.
Fill out all the required fields on page 1, 3, 4 and 5.
Verify that all family-related fields are completed before pressing the submit button.
Please note: If any required fields are left blank, the form will not submit to the Doula Program.
After submission, the doula will receive the same application form via the email you provided in step one.
The doula must sign the required fields on the family application form. (Page 1, 2, and 5)
They will also need to provide a quote for doula services (up to $1200.00) and sign the form through Docusign.
This step finalizes the agreement between the family and the doula for the expected services.
Once both parties (family and doula) have completed and submitted their portions of the form, they will each receive a confirmation email from Docusign.
This email will confirm that the form has been successfully submitted to the Doula Program.
Due to an increased workload over the past year, it may take up to two weeks after submission for the application to be processed and approved once it has been entered into our system.
This process allows for easy digital invoicing and confirmation between the Doula and family using Docusign.
These steps will help ensure a seamless digital invoice process, with both parties receiving confirmation that the invoice has been submitted, followed by an approval timeline of up to two weeks.
Doula’s Section: When beginning the invoice, enter your name and email address, as well as the family’s name and email address in the required fields.
The Doula should fill out their portion of the invoice, including all service details, and submit it via DocuSign.
Once the Doula submits the invoice, the family will receive an email containing the Docusign link.
Family’s Action: The family must access their email, click the link, and electronically sign the invoice via Docusign.
After both the doula and the family have completed and signed the form, each party will receive a confirmation email.
✅ Browser Compatibility: The form works best when accessed using Google Chrome.
📱 Mobile Friendly: You can easily complete the form on a mobile device.
🤝 In-Person Support: The form can be completed together with the family and doula during an in-person visit.
⏳ DocuSign Expiry: Once started, the form remains available for 4 months. DocuSign will guide you through each step.
🎂 Eligibility Window: Families can access the Doula Grant up to 1 year after the infant’s first birthday.
We want to ensure doulas have a clear understanding of our invoice and payment timelines. Below is a step-by-step breakdown of the process.
Once your DocuSign invoice is submitted todoulaprogram@bcaafc.com, please allow up to 1 week for the Doula Program team to review and process it.
You will receive aconfirmation email with the subject line:
Invoice #1 submitted for [Family Name]
After your invoice is processed, it is forwarded to our Finance team.
From there,payment may take up to ~5 weeks to be completed.
~6 weeks from invoice submission to payment.
Please note: We always do our best to process invoices as quickly as possible. Thank you for your patience and understanding!
Missing information can cause delays. Please double-check your form for:
If you have any questions or concerns about the payment process, don’t hesitate to contact us at doulaprogram@bcaafc.com.
